Service Alerts

Metra Alert - Metra Electric District and Union Pacific North Line Extra Service For Games at Soldier Field

The Metra Electric District and Union Pacific North Line will run extra train service for anticipation of larger than normal crowds for Chicago home games at Soldier Field. For more information click here and visit metra.com.

Metra Alert - Slippery Rail Season

There's various reasons train service could be affected causing delays. During autumn months when leaves fall on tracks and a train's wheel crush them, a slick oily residue is left behind on the rail. This residue makes it harder for the train to get proper traction to start, stop, and maintain speed. As a result, delays may be experienced during your travel. Plan ahead and allow for extra travel time this autumn season. For additional information click here

Metra Alert MD-N - MDN Mayfair Station Staircase Remodel

The staircase remodel at the Mayfair Station will begin on December 2 through December 20.  During this time, customers should use the staircase located at Montrose Avenue to enter and exit Platforms 1 and 2.  Please allow additional travel time during this construction. 

Metra Alert HC - Tracks #2, and #4 out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

Metra Alert BNSF - Tracks #2, and #4, out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

Metra Alert SWS - Tracks #2, and #4, out of service at Chicago Union Station.

Tracks #2, and #4, are out of service on the south concourse at Chicago Union Station until further notice due to the Canal St., construction project. BNSF, Southwest Service, and Heritage Corridor passengers should check gate boards prior to boarding their trains. If you need help, please contact Metra personnel for assistance.

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Station Details

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Chicago Union Station
Lost and Found Contact 312-322-4269
Ticket Vending Machine Cash and credit card ticket vending machines available
Waiting Room Hours M-F: 5 a.m. to 11 p.m. Weekend 5 a.m. to 1 a.m.
Train Lines Milwaukee District North (MD-N) North Central Service (NCS) Heritage Corridor (HC) BNSF (BNSF) SouthWest Service (SWS) Milwaukee District West (MD-W)
Accessibility Yes
Station Address

210 South Canal St.
Chicago, IL 60606

Connecting Services

CTA Routes: 1, 7, J14, 28, 37, 60, 121124, 125, 126, 128130, 132, 151, 156, 157, 192, Blue Line

Pace Route: 755

Metra: BNSF, Milwaukee West, Milwaukee North, North Central Service, SouthWest Service

Shoreline Water Taxi

Station Parking Yes
Station Zone 1
Parking Contact

N/A